Made From Scra​tch Gourmet Cupcakes

[email protected]

262-456-6430

ORDERING FOR YOUR EVENT:


All order inquiries must be sent to: [email protected] 


*Please note, we do not take orders over the phone, all orders must be emailed. Feel free to email us with any questions you may have about your order, and we will gladly work with you on getting your order set up.


* Advance ordering is required for all orders. We ask that you order any large orders e.g. corporate orders, weddings, custom orders as far in advance as you can. 


*Custom orders that require specific colors, fondant toppings, and styles must be ordered in advance (no exceptions).


*Communication is key to getting all the information we need from you the customer about your order, and getting it confirmed; especially with custom orders. While we do understand life gets busy, we would also appreciate customer's getting back to us with any questions we may have about their orders in a timely manner. 


*A delay in response about your order and making your payment, may result in us cancelling your order, which is not something we like to do.

MINIMUM ORDER REQUIREMENTS:


**Each dozen ordered must be the same flavor. If you would like a mix of cupcake flavors, please feel free to stop in our store and choose from the flavors we have in the case. Our flavors in the store change frequently, we do not have a strict menu, because we like to keep our flavors fresh!


* Standard size cupcakes 2 dozen per order. ( One flavor per dozen (12) cupcakes is required)


* Mini size cupcakes 4 dozen, per order. (One flavor per two dozen (24) mini cupcakes is required)


* Cake Pops 2 dozen, per order. (One flavor per two dozen (24) cake pops is required)


*Chocolate chip cookies 1 dozen per order.

PAYMENTS:


*Payments are required once your invoice has been received, unless otherwise agreed. Making the payment confirms your order.  Non payment after a reminder has been sent may result in your order being cancelled.

*Please note we will charge a $5.00 service fee to re-send an invoice, if it was cancelled due to non-payment.

*We accept Cash, Visa, Master Card, Discover, American Express. 

*Payments can be made in our store if you chose to come in and pay.

*We do not accept checks as a form of payment, unless agreed in advance.

CANCELLATIONS


Order cancellation must be made within 48 hours of ordering by calling us at 262-456-6430. Orders cancelled within the 48 hour period will be refunded in full. Orders cancelled the day an order is due will not be refunded.


PLEASE NOTE ALL ORDERS ARE SUBJECT TO CONFIRMATION

NO ORDERS WILL BE FULFILLED WITHOUT A PAYMENT